Privacy policy

DATATECH BUSINESS SOLUTIONS SL
B44636769
VIA DE LAS DOS CASTILLAS NUM 33, EDIF 4 1º IZD. 28224 POZUELO DE ALARCON – MADRID
607305931
delegadoprotecciondatos@datatechbs.es

The categories of personal data we process from customers and suppliers are:

1. Identification data
2. Postal or email addresses
3. Commercial information
4. Financial and transaction data
5. Browsing data

We have obtained all the data mentioned above either directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company when it provided us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It is your obligation, or your company's, to provide us with updated data in the event of any change.

We process the data provided by data subjects in order to manage various activities arising from specific procedures in the areas of sales, after-sales service, supplier management, quality of service, etc. Accordingly, we will use your data to carry out any of the following actions:

1. Providing the services requested or delivering the product purchased.
2. Sending the information requested through the contact form on our website or any other means of contact with our company,
3. Providing both potential customers and our customers with offers of products and services of interest to them,
4. Carrying out the administrative, tax and accounting management of our customers and/or suppliers,
5. Carrying out satisfaction surveys, market research, etc., in order to offer you the most suitable offers and an optimised quality of service, etc.

Electronic means such as email, WhatsApp, etc. may be used to carry out any of these purposes.

Personal data relating to natural persons linked to potential customers, customers and suppliers that we collect through the various contact and/or information-gathering forms (including data collected through cookies, where applicable) will be kept for as long as the data subject does not request its deletion. Data provided by our customers and suppliers will be kept for as long as the business relationship between the parties is maintained, respecting in any case the minimum legal retention periods applicable to each matter.

Images obtained by the video surveillance system will be kept for 1 month, in accordance with article 22.3 of the LOPDGDD (Spanish Organic Law on Data Protection and Guarantee of Digital Rights), unless they must be kept to be handed over to the competent authorities.

In any case, we will keep your personal data for the period of time reasonably necessary, taking into account our need to answer queries or resolve problems, make improvements, activate new services and comply with the requirements of applicable law. This means that we may keep your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our systems.

Depending on the type of processing, the legal basis is as follows:

If you do not provide your personal data, it will not be possible to perform your contract or to comply with legal obligations or those arising from public authorities.

We will not transfer your personal data to any third-party company that intends to use it for its direct marketing activities, unless you have expressly authorised us to do so.

Please note that we may provide your personal data to Public Administration bodies and competent Authorities where they legally require us to do so or where, acting in good faith, we consider that such action is reasonably necessary to comply with legal proceedings; to answer any legal claim or demand; or to protect the rights of the company or its customers and the public in general.

Please note that your data will not be transferred or disclosed to third parties; the company is solely responsible for its processing and safekeeping.

We will, however, provide your personal data to third parties (e.g. internet service providers that help us manage our website or carry out the contracted services, IT support and maintenance companies, logistics companies, tax and accounting advisers, etc.). In any case, these third parties must maintain, at all times, the same levels of security as we do in relation to your personal data and, where necessary, will be bound by legal commitments to keep your personal data private and secure and to use the information only in accordance with the company's specific instructions.

No transfers of data to third countries are planned.

Everyone has the right to obtain confirmation as to whether or not we are processing personal data concerning them.

In particular, data subjects may exercise their right of access to their personal data, as well as receive it in a commonly used and machine-readable format if the processing is carried out by electronic means (right to data portability).

Data subjects may also exercise their right to rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, in certain circumstances, data subjects may request the restriction of the processing of their data or, in certain circumstances and on grounds relating to their particular situation, data subjects may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate grounds, or the establishment, exercise or defence of legal claims, or in the exceptions established in the applicable regulations.

Likewise, you have the right to withdraw any consent given at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

The User is also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details in point 1. Where the controller has reasonable doubts about the identity of the natural person making the request, it may request the additional information necessary to confirm their identity.

You will also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

http://www.agpd.es/portalwebAGPD/index-ides-idphp.php

Furthermore, in accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we undertake not to send you commercial information if you have told us so.